The Red Dragon Centre : The ultimate entertainment destination in Cardiff BayThe Red Dragon Centre : The ultimate entertainment destination in Cardiff Bay

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Privacy Policy

PRIVACY POLICY

This privacy policy sets out how The Red Dragon Centre uses and protects any information that you give when you use this website.

The Red Dragon Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, please be assured that it will only be used in accordance with this privacy policy.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully.

This policy only applies to our site. If you leave this website via an external link you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website.

Who are we?

We are The Red Dragon Centre, a leisure and entertainment complex managed by Savills Commercial UK Ltd.

Information we may collect from you

We may gather and process the following data about you:

  • Name
  • Contact information, including email address.
  • Demographic information such as postcode, preferences and interests.
  • Enquiry details.

This data may be collected via:

Information that you provide by filling in forms on thereddragoncentre.co.uk
If you contact us, we may keep a record of that correspondence.

What we do with the information we gather

We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:

Internal record keeping

  • Process enquiries that you’ve made;
  • Dealing with entries into a competition;
  • Seek your views or comments on the services we provide;
  • We may use the information to improve our products and services;
  • Send you communications which you have requested and that may be of interest to you. These may include information about campaigns, events, other marketing activities or promotions;
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or email.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

Non-sensitive details (your email addresses etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we may our best effort to ensure its security on our systems.

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (to process and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

Please be reassured that we will not release your information to third parties beyond Effective Communication for them to use for their own direct marketing purposes, unless you have requested us to do do, or we are required to do so by law.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by writing to us at The Red Dragon Centre Management Suite, Hemingway Road, Cardiff, CF10 4JY.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act. A small fee will be payable. If you would like a copy of the information held on you, please write to us at The Red Dragon Centre, Management Suite, Hemingway Road, Cardiff, CF10 4JY.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent / guardian’s permission beforehand whenever you provide us with your personal information.

Contact Details

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

The Red Dragon Centre
Management Suite
Hemingway Road, Cardiff, CF10 4JY

We keep this Policy under quarterly review. This Policy was last updated in May 2018.

The Red Dragon Centre

Hemingway Road

Cardiff

CF10 4JY

The Red Dragon Centre is managed by Savills UK Ltd

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Visitor Info

As soon as you enter our doors, you’ll discover that what we do is what we do best!